Privacy Policy

1. Information We Collect

When you use Virtual Law, we collect information you provide directly, including your name, email address, phone number, and any documents or information you submit when requesting or generating legal documents.

We also collect payment information through our payment processor, Pesapal. Virtual Law does not store your full credit card or mobile money details — these are handled securely by Pesapal.

2. How We Use Your Information

We use the information we collect to:

• Process your document requests and generate legal documents
• Process payments and maintain transaction records
• Communicate with you about your documents, account, and our services
• Improve our platform and customer experience
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share your information with:

• DocuSeal — for document generation and electronic signatures. Only the information necessary to complete your document is shared.
• Pesapal — for payment processing.
• Supabase — our cloud infrastructure provider for database, authentication, and file storage.
• Legal professionals — when you request a document to be prepared by our team, your information is shared with the assigned legal professional.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, secure authentication via Supabase Auth, and strict access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information for legitimate business purposes or as required by law. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Object to the processing of your personal information
• Withdraw consent where processing is based on consent

7. Cookies

Virtual Law uses essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

8. Third-Party Services

Our platform integrates with third-party services including DocuSeal, Pesapal, and Supabase. Each of these services has its own privacy policy, and we encourage you to review them.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our contact page.